June 27, 2022
Beginning July 1, IHSS providers will be required to use direct deposit or a pay card to automatically receive their paychecks. Not only will this mean you’ll receive your paycheck faster because you will no longer have to wait for your paper warrant to be delivered through the post office, you’ll also never have to worry about it getting lost or stolen or having to run to the bank every pay day.
If you have not already signed up for direct deposit, you can electronically enroll through the direct deposit enrollment service in three easy steps!
The online direct deposit service also allows you to electronically change or dis-enroll via the CDSS IHSS ESP website, instead of using a paper form.
Direct deposit does not change the way you submit your timesheet, so even after you enroll, you should continue to submit those as usual. After successfully submitting your enrollment request, it takes approximately 30 days to start receiving direct deposit.
Providers who are not enrolled in direct deposit will continue to receive paper warrants, but beginning in October, they will also receive an email, text, or phone call notification about the need to enroll in direct deposit every time a warrant is issued. New providers will have a 90-day grace period to enroll in direct deposit before they begin to receive the notices.
If you have questions about direct deposit, creating or accessing your ESP account or entering your direct deposit information online, call the IHSS Service Desk, Monday-Friday between 8 a.m. to 5 p.m. at 1-866-376-7066 or the UDW Membership Resource Center at 1-800-621-5016, Monday-Friday between 9 a.m. to 5 p.m.
Need to setup a bank account? Consider using UDW’s new credit union at www.providencecu.org/udw.
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