In 2016, UDW caregivers played a pivotal role in making much needed improvements to the IHSS payroll system.
With the timesheet audit victory under our belts, we continued to speak up and tell our late timesheet and paycheck stories throughout the year. The state heard us, and announced it would finally offer an electronic timesheet option in 2017. Last December, small groups of IHSS providers were able to try out the state’s electronic timesheet prototype, and offer our opinions.
Overall, we are excited about the improvement, and believe it will help reduce the time providers currently spend waiting for our paychecks. A pilot of the optional electronic timesheets will be rolled out in two counties in May 2017, and then to the rest of the state in July.
And while electronic timesheets will be a great option for thousands of caregivers, we know that not all IHSS providers or recipients will want to use them. That’s why we must continue our work to fix the paper timesheet system, too.
At a Senate Committee on Human Services hearing in Los Angeles last November, we held the Department of Social Services accountable for their role in paycheck delays – delays that have forced our families to go without for holidays, or worse, led to providers being evicted from their homes. Lawmakers were appalled, and pledged to help us fix the system in 2017.
We all deserve a payroll system that works, and a paycheck we can depend on for the hard work we do. Have a late paycheck story to share with lawmakers? Take our survey at bit.ly/IHSSpay.
The state recently announced its plan to offer an option for providers to submit timesheets electronically instead of using the current paper system. Electronic timesheets could help alleviate the stress, headaches, and hardships that come when IHSS providers are forced to wait for late paychecks. A new system could ensure we are paid correctly and on time.
In this proposal, providers would be able to access and submit timesheets using a computer, tablet, or smartphone.
The state plans to first conduct a pilot to test the new electronic system in one or two counties beginning in May 2017. If this pilot is successful, the goal would be to roll out the electronic option to all IHSS caregivers by July 1, 2017.
UDW is working closely with the state as they develop this new process. We want to ensure that electronic timesheets are an improvement over paper timesheets. The best way to do so is to work with caregivers, so UDW will host a small focus group of IHSS providers in early December to test the new technology and give the state feedback.