IHSS providers have been plagued with late timesheets and paychecks for years.
In March, the State Auditor released a report on their audit of the IHSS payroll system, confirming what we already know to be true — the California Department of Social Services (CDSS) could be doing a lot more to help providers avoid paycheck delays.
Some of the audit’s recommendations for CDSS:
- Change the timesheet rules so that a provider’s work week matches their pay period — reducing errors that lead to longer processing times
- Monitor the system more closely to identify problems and correct errors right away
- Develop new procedures so that the counties are consistently and proactively resolving timesheet errors
Next steps: our union UDW is sponsoring AB 237, a bill that would make these and other recommendations law.
The state is also putting its new electronic timesheet process into place. The pilot program launches in Riverside County this month, with a statewide rollout in Summer or Fall of 2017.
None of this would have happened without UDW caregivers! We put pressure on the state to develop electronic timesheets and we fought for the audit of the payroll system. Way to go!
UDW caregivers started 2016 off with a bang. In fact, we made history.
Overtime pay
On February 1st, for the first time ever, eligible IHSS providers began receiving pay for the hours of overtime we work – a right we fought hard to secure throughout 2015.
Throughout the year, we worked with the state to make sure overtime was a benefit for all providers. With our help, the state developed exemptions to the tough new IHSS overtime and workweek rules that helped prevent unfair disruptions in our clients’ care.
Social Security and unemployment benefits for ALL caregivers
In 2016, we also began our work to win unemployment, Social Security, and Medicare benefits for IHSS providers who care for their spouse or child – an issue that has affected many of us personally, including former IHSS provider Cathyleen Williams from Barstow.
“I was Caleb’s mother, but I was also his home care provider,” wrote Cathyleen in an op-ed in the San Diego Union-Tribune. “Caleb passed away and my job as his home care provider ended, I applied for — and was denied — unemployment.”
With Cathyleen’s and so many other stories to push us, we fought hard to get our sponsored bill, AB 1930, passed through both the Senate and the Assembly. The bill would have convened a committee to look into the financial impact exclusion from basic benefits like unemployment pay has on parent and spouse providers. Although AB 1930 was passed unanimously by the legislature, Governor Brown vetoed it in late September.
“I don’t think I will ever be able to truly put into words the pain of losing a child,” continued Cathyleen. “But I know I want to help lessen this pain for other parent and spouse home care providers who have to navigate the world without their loved one and no social safety net.”
Instead of looking at the veto of AB 1930 as a defeat, UDW caregivers can take solace in the fact that our elected leaders and the public heard us, as we can continue our work to win these benefits in 2017.
$15, paid sick days, and more
In April, we helped win one of the toughest battles facing working people today – the Fight for $15. Because of rallies, marches, lobby visits at the Capitol, demonstrations and more work alongside other low wage workers, our elected leaders agreed to a plan that will raise California’s minimum wage to $15 by 2022 and give IHSS providers paid sick days.
“This a huge victory for all working Californians, but especially IHSS providers,” said UDW President and our fellow home care worker Editha Adams. “We’ve been denied paid sick leave and a livable wage for far too long.”
We celebrated this amazing achievement, but we also used it as a stepping stone. We know the work of IHSS providers is worth far more than minimum wage, which is why UDW caregivers went All In for Care. At the state level in Orange, Riverside, and San Diego counties, and at the county level in other UDW counties, we will continue to demand respect, dignity, as well as fair pay and benefits for our work at the bargaining table.
Cuts to the IHSS program have a direct impact our caregivers and our clients. The 7% cut to our clients’ hours of care was restored for one year in 2015. In 2016, we also lobbied and successfully urged our elected leaders to restore our clients’ hours for another three years.
Your IHSS paycheck
As we all know, the current IHSS payroll system is far from reliable. Early this year, UDW caregivers decided that enough was enough. We’re tired of waiting for late paychecks and timesheets, and we’re tired of not knowing if and when we’ll be able to pay our bills.
In May, we testified at a joint Legislative Audit Committee hearing at the Capitol to ask the legislature to approve an audit of the IHSS payroll system. Claire Kaufman, an IHSS provider for her daughter Katie in El Dorado County, was one of the providers who told her story. “Last November, I submitted my IHSS timesheet for the first 15 days of the month and waited for my paycheck,” said Claire. “I waited days and then weeks, unable to get an answer about the delay.” Claire was finally paid just before Christmas in 2015, but her family had to sacrifice their holidays so that she could catch up on their bills.
The committee approved the audit, and we expect to receive the findings in early 2017. UDW will then use them to create legislation that will address and fix the problems with the payroll system.
We didn’t stop at the audit, though, and throughout the year we continued to urge the state to make improvements. Finally, in October, after a lot of pressure from UDW, the state announced it would offer an electronic timesheet option in 2017.
Election Day 2016
In addition to our UDW fights and victories, we elected a new president in 2016, and despite our feelings – good or bad – about the outcome, President-elect Trump will take office in January. The incoming president, his administration, and the Republican led Congress have all expressed opposition to programs on which IHSS providers, recipients, and working families rely.
The election sets the stage for some major fights in 2017:
House Speaker Paul Ryan has long threatened to cut Medicaid, which provides 55% of the funding for IHSS.
Senate Majority Leader Mitch McConnell said repealing the ACA, which has made an estimated 75,000 UDW caregivers eligible for free or low-cost health coverage, would be “the first item up in the new year.”
The Freedom Foundation
And an anti-home care organization known as the Freedom Foundation has begun targeting UDW caregivers – making themselves a major threat in 2017. The Freedom Foundation tells IHSS providers to quit their union in order to save money. Unfortunately, they don’t tell the full story. As a union, we’ve fought and won big victories, not only this year (see a list of our many victories together here). No one provider could do alone what we do together. The Freedom Foundation wants to weaken strong unions like ours, in order to further their corporate billionaire-backed agenda.
Preparing for 2017
In 2017 we will continue to urge the state to fix the IHSS payroll system once and for all, and we will keep pushing for Social Security, Medicare, and unemployment pay for spouse and parent providers.
It will also be our time to prove that when UDW home care workers stand together, we can fight back against attempts to take our healthcare, weaken IHSS, or weaken us as a union by taking our voice and power. The stakes have never been higher, but we have protected home care and our clients time and time again – if we stand together, next year will be no different.
We look forward to fighting for home care with you in 2017. Happy New Year!
UDW recently discovered that numerous IHSS providers were still awaiting their June 15th – 30th paycheck. When we demanded answers from the state, we were told the longer than normal wait times were due in part to the 4th of July holiday. The holiday caused more timesheets than usual to arrive at the timesheet processing facility in Chico on July 5th, which slowed their processing and delayed paychecks across the state. As of July 15th, many providers are still waiting for their pay.
Workers in most professions – doctors, store clerks, even politicians – typically know when they will be paid for their work. But that is not the case for IHSS providers. The antiquated IHSS payroll system relies on paper timesheets, leaving the timeliness of our paychecks in the hands of the mail system, the timesheet processing facility, and the state. Even before this recent mass delay, all of us had heard of or experienced delays in our paychecks, and those delays hurt our ability to put food on the table, pay our rent, and stay current on our bills.
Late paychecks make it tough for providers to plan, and leave us feeling financially insecure. They also hurt IHSS recipients, like Crystal Mourad from Butte County who fears she will lose caregivers if they can’t count on a timely paycheck. “I depend on my caregivers,” said Crystal. “They’re not a luxury. They’re a necessity.”
IHSS providers deserve the security of knowing when we will be paid for our work, and home care recipients deserve stable, quality care. It is past time for the state to upgrade the payroll system, and move away from paper timesheets. Delays like these are the prime reason UDW caregivers fought for and won an audit of the IHSS payroll system.
The audit has begun, and will take months to complete. However, our efforts have pushed the state to announce the establishment of a pilot electronic timesheet program that will begin in April 2017, with the goal of expanding the program statewide in June 2017. This program could end timesheet and paycheck delays once and for all.
The pilot program is good news, but we will continue to urge the state to fix this issue sooner than next year. UDW will provide updates on this new initiative as we receive them.
