As caregivers, we work hard for our clients, and count on our pay to help us provide for our families. When our IHSS paychecks are late or our timesheets are delayed, we struggle to make ends meet.

In August, UDW and other homecare unions began asking IHSS providers to complete a survey to share our most pressing concerns with the IHSS timesheet and payroll system. Within three months, thousands of providers from across the state responded, and the results were clear:

• Over 50% of participants are dissatisfied with the timesheet process
• About 75% had their paychecks delayed at least once in the previous three months.
• Nearly 30% of participants experienced paycheck delays three times or more in the three previous months.
• And most of the surveyed providers would trust and prefer to access their paystub and submit their timesheets online.

UDW is listening!

As a union, we are taking steps to ensure that our IHSS payroll system works for all homecare providers. We’ve submitted the survey results to a select group of lawmakers, and we’re talking to state officials and other stakeholders about ways to streamline the timesheet and payroll process, making it work for all providers.

Stay updated on our efforts to improve the IHSS payroll system by visiting www.udwa.org.